Mobile Phone in contract price increases

Potentially great news for customers. All providers must now by law highlight the fact that there may be inflationary rises in your contract.

It is estimated that over 70% of customers have previously been unaware of contract small print that allows mobile phone providers to include price increases inline with inflation. This is now changing and as of  the 23rd January anyone taking out a new fixed term contract will be informed at the point of sale about the providers inflationary policy.

We are hoping this increases competition in the market place and some providers will offer completely ‘Fixed’ term contracts.

What do you think? Please leave your feedback, Catherine.

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Barclays to reduce daily fees

Good news to all Barclays personal account holders.

In coming weeks Barclays will be reducing the maximum daily charges for paid or unpaid transactions that would take your account over your agreed limits.

Currently Barclays can charge up to £40 a day,(5 x transactions @£8 each) these are to be capped at £8 a day in the near future.

Hopefully this is as a result of the new switching regulations introduced in September which makes it easier for customers to move bank accounts.

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RBS

were you one of the estimated 750,000 RBS, Ulster bank & Natwest customers who have been affected by the IT glitch? Have all your issues been resolved to your satisfaction? Let us know. Please fill in our banking feedback form or email us on info@demandgoodservice.com

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N power to outsource jobs to India

N Power are to axe 1500 UK jobs effectively cutting the UK workforce by 15%
550 jobs are being outsourced to India and a further 540 British call centre jobs are being outsourced to Capita.
N power are the most complained about UK energy provider but the company insists customer service will not suffer further and all calls will be directed to UK call centres… watch this space.

This announcement came just after OFGEM have announced that N power have given them real cause for concern after there has been a tripling of complaints over the past year that have reached the Ombudsman service. The company blame a new computer system.

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08xx Comparisons

Costs for calling 0844 / 0845 and 0870 numbers revealed! Click here for details!

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4 of the big 6 Energy companies announce price rises

Scottish Power are the latest company to announce price rises to take effect from 6/12/13- average bills to increase by 8.6% for electricity & 9% for gas- regional variations apply with customers in the South of England increasing the most
SSE Price rises announced of 8.2% taking effect on 15/11/13
British Gas Price rises announced of 9.2% taking effect on 23/11/13
N Power Price rises announced of 10.4% taking effect on 1/12/13- it a big hit for all consumers, advice is to switch or fix

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New banking regulations

You should now be able to switch current bank accounts in 7 days, hassle free

If you have suffered at the mercy of poor service and high charges vote with your feet and move

My only hesitation is that some firms ask for ‘how long have you been at your present bank’ if we are being encouraged to switch this question may have to be reviewed

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Atlantic Electric & Gas

Notice to all existing customers Atlantic is to cease business during 2013 and all existing customers will become SSE customers, look out for offers and promotions! SSE are blaming government policy in simplifying tariffs, all Atlantic customers will be losing their annual 1 months refund of DD payments. Boo!

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  • Latest news

  • Latest News

    Mobile Phone in contract price increases

    Potentially great news for customers. All providers must now by law highlight the … [Read More...]

    Barclays to reduce daily fees

    Good news to all Barclays personal account holders. In coming weeks Barclays will … [Read More...]

    RBS

    were you one of the estimated 750,000 RBS, Ulster bank & Natwest customers who have … [Read More...]

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