Moreth>n.com- RSA

Website www.morethan.com

  • Global company part of RSA group
  • Facebook page very good for getting a response but beware appears to be a lot of spam from morethan!
  • Twitter
  • ~4.1 million policies 2012
  • 23,000 employees
  • Established 1710
  • Contact numbers- Car insurance policies RSAP 0844 873 7253 or 0844 854 8853 for other policies
  • Alternatives found- 01403 232323 or 0800 300200
  • Contact number for home insurance 0844 854 8851
  • Contact number for Pet insurance 0800 107 1893

Types of insurance offered

  • Motor
  • Home
  • Pet
  • Caravan & motorhome
  • Business
  • Personal
  • Golf
  • Student
  • Income protection

Other trading names

  • Royal Sun Alliance
  • RSA
  • echoice
  • Moreth>n business
  • Oak
  • ICCI
  • Tower
  • Noble

Complaints

  • No clear complaints procedure on website
  • Customer complaints  (including Royal Sun Alliance RSA echoice more Th>n, More Th>n business) July- December 2012 – General insurance & pure protection: 8422, 94% closed within 8 weeks, 58 % complaints upheld by firm

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