- Website www.nfumutual.co.uk
- New business 0800 3164661
- Existing customers 0800 0966526
- ~3721 employees
- Established 1910
- Award winning service
Types of insurance offered
- Firm level complaints data 1st July-31st December 2012: Total complaints 2056, 83% resolved within 8 weeks, 58% upheld by firm
- Online complaints form, clear steps identified on website
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