• Customer services 0800 358 7911 or 00353 1436 9004


  • Ebay own paypal, however they do function somewhat separately
  • Resolution centre to deal with complaints



  • Free to buyers in the UK
  • Buyers protected by Paypal protection policy- exclusions being, vehicles, airline travel, custom made items & ebay classified advertisements
  • Dispute must be raised within 45 days for full price of item, claim thereafter must be fied within 20 days


  • Seller fees of 1.4%-3.4% on total sale amount + 20p per transaction
  • Fee dependent on how much is sold
  • Transferring PP balance via bank account is free
  • Charges of 3.4% + 20p per transaction for credit/debit card (can be charged for sender or receiver)
  • Charges of 0.4-1.5% + 3.4% + 20p for international transfers
  • Seller can become verified which can increase seller limits for new sellers or high risk categories
  • BEWARE local pick up or collection in person as resolution centre may not action complaint as there is no tracking or delivery details

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