Thompson

Contact

  • Not free phone 0871 231 469 charged at 10p per minute plus network extras
  • 0844 871 0878 5p per minute plus network extras.
  • Alternative number found 024 768 2828 for any queries prior to departure.
  • Flight only after travel support team call 0844 871 0882

Details

  • ~18,000 employees
  • 94% customers rate holidays as good or excellent
  • Facebook: YES ( may be cheaper than calling the above numbers!)
  • Twitter: YES
  • Thompson is the trading name of TUI UK Ltd
  • If using travel buddy texts will be charged £1 per text plus standard operator charges or roaming charges, this is a third party company and not part of Thompson.
  • Thompson act as agents only for any excursions and any liability is with the company providing these not Thompson
  • Different Terms & conditions for package, Hotel only, Thompson airway flights and BYO (build your own)
  • No customer charter
  • If you wish to complain you can complete an online form or write, must notify of a claim within 28 days.
  • Members of ABTA 30, Park Street, London SE1 9EQ
  • PLEASE READ THE TERMS & CONDITIONS  prior to booking as there are quite a few interesting details, the T & C’s are however quite clear and not too long. Look for your specific T & C’s for the product you want.
  • Not all products listed on website or offered by the company are ATOL protected, please read your T & C’s thoroughly.

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