• Not free phone 0871 231 469 charged at 10p per minute plus network extras
  • 0844 871 0878 5p per minute plus network extras.
  • Alternative number found 024 768 2828 for any queries prior to departure.
  • Flight only after travel support team call 0844 871 0882


  • ~18,000 employees
  • 94% customers rate holidays as good or excellent
  • Facebook: YES ( may be cheaper than calling the above numbers!)
  • Twitter: YES
  • Thompson is the trading name of TUI UK Ltd
  • If using travel buddy texts will be charged £1 per text plus standard operator charges or roaming charges, this is a third party company and not part of Thompson.
  • Thompson act as agents only for any excursions and any liability is with the company providing these not Thompson
  • Different Terms & conditions for package, Hotel only, Thompson airway flights and BYO (build your own)
  • No customer charter
  • If you wish to complain you can complete an online form or write, must notify of a claim within 28 days.
  • Members of ABTA 30, Park Street, London SE1 9EQ
  • PLEASE READ THE TERMS & CONDITIONS  prior to booking as there are quite a few interesting details, the T & C’s are however quite clear and not too long. Look for your specific T & C’s for the product you want.
  • Not all products listed on website or offered by the company are ATOL protected, please read your T & C’s thoroughly.

Tell us your experience with Thompson. rate this business on our ratings page.

Tell us your experience with Thompson on our forum page.

Anything we need to know or to give us updates or corrections email us on