City Link


  • Customer services  number 08444 930 932
  • Alternative parcel delivery number 0141 646 3121


  • Sending parcels with a business account only- no facility for sending one off parcels
  • Tracking available
  • UK &International deliveries
  • Will make only 2 delivery attempts will attempt delivery next working day between the hours below
  • Deliveries from 7.30am -5.30pm
  • Option to collect from depot
  • No online quotes
  • City Link reserve the right to inspect goods if reasonably think there is a good reason for doing so and will not pay for damage to goods or packaging or delay in delivery as a result.
  • 2,500 delivery vans
  • Company established 1969

Claims & Compensation

  • City Link must receive notification of claim (from UK delivery) within 3 days of scheduled delivery date and full details of actual claim within 7 days of scheduled delivery date- notification must be in writing, there maybe some leeway on these terms.
  • See full terms and conditions of service on the website.

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