- Sales/Customer services 0800 100 600
- Can be used for one off parcel delivery – see TNT direct
- Account holders for frequent use
- Online quotes available
- T & C’s online
- Will make 2 delivery attempts- then contact seller to agree appropriate action, additional charges may apply
- Good website and appear to have strong customer ethos- 10 customer promises, mission statement and standards all appear on website
Claims and compensation
- Report any loss damage or delay within 7 days after delivery or within 7 days shipment should have been delivered
- Claim form must be completed and returned within 21 days
- Further T & C’s online, clear and easy to understand
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