• Sales/Customer services 0800 100 600


  • Can be used for one off parcel delivery – see TNT direct
  • Account holders for frequent use
  • Online quotes available
  • T & C’s online
  • Will make 2 delivery attempts- then contact seller to agree appropriate action, additional charges may apply
  • Good website and appear to have strong customer ethos- 10 customer promises, mission statement and standards all appear on website

Claims and compensation

  • Report any loss damage or delay within 7 days after delivery or within 7 days shipment should have been delivered
  • Claim form must be completed and returned within 21 days
  • Further T & C’s online, clear and easy to understand

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